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superwomble
09-11-08 09:40 AM
Reply

Password?

I have downloaded SS and have been waiting for the password to be emailed to me but it hasn't yet. I have checked my spam folder.

How long does it take to be sent please?

Thanks.

bziegler
Customer
09-11-08 09:57 AM
Reply

RE: Password?

Its instant, and most likely got filtered, maybe by your ISP before it even got to your mailbox. What email provider do you use?

Do you have a gmail account? If so, try creating an account with that email.

superwomble
09-11-08 11:32 AM
Reply

RE: Password?

Thanks, my email is an @sky.com one which is the same as gmail, but nothing came through. Shall I uninstall and try again?

superwomble
09-11-08 12:06 PM
Reply

RE: Password?

Have gone into the request username and password bit and asked for it again. Still nothing. Tried another email address as well and a different username and nothing there either...

bziegler
Customer
09-11-08 12:15 PM
Reply

RE: Password?

I'm confused, how is sky.com the same as gmail.com?

Do you have a real gmail.com address you could try?

superwomble
09-11-08 12:22 PM
Reply

RE: Password?

Sky mail is Google mail, same platform etc. I don't have a gmail account no.

superwomble
09-11-08 02:07 PM
Reply

RE: Password?

As the account is set up on the server now are you able to access the password and email it to me if I send you my address please?

bziegler
Customer
09-11-08 05:04 PM
Reply

RE: Password?

Its really best if you can sign up with an email that works, otherwise you'll never get notifications, password reminders, etc.

superwomble
09-12-08 01:06 AM
Reply

RE: Password?

I have signed up for a gmail account and requested username and password with that one - but nothing has come through :-(

superwomble
09-13-08 02:34 AM
Reply

RE: Password?

Any ideas please? Thanks!

bziegler
Customer
09-13-08 06:58 AM
Reply

RE: Password?

Did you check gmail's spam filter?

superwomble
09-13-08 12:40 PM
Reply

RE: Password?

Yes, nothing in there or the inbox :-(

superwomble
09-14-08 03:44 AM
Reply

RE: Password?

Any ideas please? Thanks!

superwomble
09-15-08 01:12 PM
Reply

RE: Password?

That a no then...?

bziegler
Customer
09-15-08 01:42 PM
Reply

RE: Password?

I will attempt to email you the password, but I assume it will just be filtered out.

superwomble
09-15-08 02:15 PM
Reply

RE: Password?

Thanks, there's no reason why it should be, the ISP lets all other spam through into my spam folder!

bziegler
Customer
09-15-08 05:27 PM
Reply

RE: Password?

I just emailed it to your @sky address from my gmail account.



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